Shipping policy

About delivery
  • Orders made by 12:00 on weekdays will be shipped on the same day.
  • Please forgive us if the delivery is affected by the weather or traffic conditions.
  • We may not be able to respond even if you specify the delivery date and time.
  • We do not guarantee a delivery date. Please understand this as a guide only.
  • The delivery company is selected at our discretion. We cannot accept the contractor designation from the customer.

Duties and Taxes

Customs duties may be incurred in the recipient country. → Read more

* About unreceived mail

  • If you have taken measures against spoofing emails or set spam emails, you may not receive emails.
  • If you have not received an email from our shop after purchasing the product, please check the reception settings of the customer registration email.