Shipping policy

  • Orders placed by 12:00 on weekdays will be shipped the same day.
  • Please understand that shipping may be affected by weather or traffic conditions.
  • We may not be able to accommodate even if you specify the delivery date and time.
  • We do not promise delivery dates. Please understand that it is only a guideline.
  • The delivery company is selected at our discretion. We cannot accept the designation of a trader from the customer.

Duties and Taxes

Customs duties may be incurred in the recipient country. →Read more 

*Regarding missing emails

  • You may not be able to receive our emails if you are using anti-spoofing emails or have your spam settings set.
  • If you have not received an email from us after purchasing the product, please check the reception settings for the customer registration email.